BS ISO 24523:2017
$142.49
Service activities relating to drinking water supply systems and wastewater systems. Guidelines for benchmarking of water utilities
| Published By | Publication Date | Number of Pages |
| BSI | 2017 | 28 |
PDF Catalog
| PDF Pages | PDF Title |
|---|---|
| 6 | Foreword |
| 7 | Introduction |
| 9 | 1 Scope 2 Normative references 3 Terms and definitions |
| 12 | 4 Benchmarking — Objectives, work steps and characteristics 4.1 Objectives 4.2 Performance assessment and performance improvement |
| 13 | 4.3 Benchmarking work steps |
| 16 | 4.4 Requirements on performance indicator systems for drinking water and wastewater services |
| 18 | 4.5 Benchmarking at different levels of detail |
| 20 | 5 Notes and recommendations for benchmarking projects 5.1 General 5.2 Comparability of benchmarking objects 5.3 Notes for project organization, project management and data management 5.3.1 Project organization 5.3.2 Project management of the overall project |
| 21 | 5.3.3 Data management 5.4 Requirements on the personnel involved 6 Results and their application 6.1 Principle of confidentiality 6.2 Use and presentation of results in public |
| 22 | 6.3 Notes for the interpretation of results 7 Project costs |
| 23 | Annex A (informative) Checklist for clarification of the principles of cooperation and confidentiality in the treatment of data, information and project results in benchmarking projects |
| 24 | Annex B (informative) Examples for voluntary and industry based benchmarking projects |
| 25 | Bibliography |
