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BS ISO 24540:2023

BS ISO 24540:2023

$167.15

Principles for effective and efficient corporate governance of water utilities

Published By Publication Date Number of Pages
BSI 2023 36
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PDF Catalog

PDF Pages PDF Title
2 National foreword
7 Foreword
8 Introduction
9 1 Scope
2 Normative references
3 Terms and definitions
11 4 Overview
12 5 Corporate governance for water utilities
14 6 Governance framework
6.1 General
6.2 Define the vision, mission and strategic objectives of corporate
6.3 Identify governance gaps
15 6.4 Establish decision-making process
6.5 Mapping and definition of roles and responsibilities
6.6 Stakeholder engagement for inclusive water utilities
16 6.7 Encourage the development of capacity building and sharing of information
6.8 Adoption of monitoring and evaluation
7 Influencing factors
7.1 General
7.2 Legal aspects
7.2.1 General
7.2.2 Legislative framework
17 7.2.3 Water policy
7.3 Guidelines
7.4 Business model
19 7.5 Users
7.6 Other stakeholders
20 7.7 Overall system operation
8 Implementation
8.1 Purpose of water services
8.2 Objectives of water services
21 8.3 Viewpoint of system to ensure publicity
8.3.1 General
8.3.2 Reliable achievement of required level
8.3.3 Implementation of corporate social responsibility
8.3.4 Enhancement of user service
8.3.5 Effective governance system and internal control system
8.3.6 Response in the event of a disaster
8.3.7 United Nations Sustainable Development Goals
22 8.4 Organizational functions
8.4.1 General
8.4.2 Executive board, board of directors or municipal council committee
23 8.4.3 Management committee
8.4.4 Auditing
8.5 Monitoring the implementation
8.5.1 Overview
8.5.2 Monitoring body
24 9 Monitoring or assessment of corporate governance
9.1 General
9.2 Assessing the corporate governance of water utilities
9.2.1 General
9.2.2 Vision, mission and strategic objectives
9.2.3 Basic organizational decisions
25 9.2.4 Preparation of day-to-day activities
9.2.5 Responsibilities matrix — Who does what
9.2.6 Stakeholder mapping and engagement
9.2.7 Outcomes of corporate governance of water utilities
26 10 Recommendations of corporate governance
10.1 General
27 10.2 Cooperation and relationship between key players
10.2.1 Ownership
10.2.2 Responsible body
28 10.2.3 Operator of water utility
10.3 Openness and transparency
10.3.1 General
10.3.2 Recommendation 6: openness and transparency
29 10.4 Stakeholder engagement
10.4.1 General
10.4.2 Recommendation 7: Stakeholder engagement
10.5 Monitoring of operational improvement
10.5.1 General
10.5.2 Recommendation 8: Operations
30 Annex A (informative) Consensus-oriented decision-making process
31 Annex B (informative) Stakeholder engagement
32 Annex C (informative) Specific performance indicator examples
35 Bibliography

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BS ISO 24540:2023
$167.15