This European Standard provides a generic description of the maintenance process. It specifies the characteristics of all the processes, parts of maintenance process, and establishes a maintenance model to gives guidelines for defining indicators. This European Standard is applicable to all organizations (company, institution, agency, etc.) in charge of maintaining physical assets. Therefore, it has been established without a particular organization in mind and does not aim to propose one. This description could be adapted based on the type and size of organization chosen to perform the maintenance, the complexity of the systems maintained and the scope of the external contracted services. The purpose of the breakdown into processes and the representation of their inter-relationships is to help maintenance personnel, and particularly management at different levels, to: – clearly identify the actions to be taken in order to meet the overall objectives set by Management in terms of maintenance; – delegate responsibilities that ensure the realization of the actions with the required performance levels; – for each process, clearly determine: a) the necessary inputs and their origin; b) the required results and their intended uses; – monitor and quantitatively assess the performance obtained at various levels of the breakdown into processes; – improve the collection and the distribution of data. This standard does not cover software maintenance itself, but applies to items containing software.<\/p>\n
| PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
|---|---|---|---|---|---|---|---|
| 2<\/td>\n | undefined <\/td>\n<\/tr>\n | ||||||
| 7<\/td>\n | 1 Scope 2 Normative references 3 Terms and definitions <\/td>\n<\/tr>\n | ||||||
| 10<\/td>\n | 4 Abbreviations and notations <\/td>\n<\/tr>\n | ||||||
| 11<\/td>\n | 5 Principles of maintenance process breakdown 5.1 Process families <\/td>\n<\/tr>\n | ||||||
| 12<\/td>\n | 5.2 Breakdown into levels <\/td>\n<\/tr>\n | ||||||
| 14<\/td>\n | 5.3 Use of the Maintenance process breakdown <\/td>\n<\/tr>\n | ||||||
| 15<\/td>\n | 6 Breakdown of the maintenance process and process profiles 6.1 Maintenance process <\/td>\n<\/tr>\n | ||||||
| 17<\/td>\n | 6.2 MAN process: Manage maintenance <\/td>\n<\/tr>\n | ||||||
| 21<\/td>\n | 6.3 PRV process: Prevent undesirable events by avoiding failures and faults 6.3.1 General 6.3.2 PRV.1 \u2013 Characterize the undesirable events <\/td>\n<\/tr>\n | ||||||
| 23<\/td>\n | 6.3.3 PRV.2 \u2013 Use and update the Maintenance Plans <\/td>\n<\/tr>\n | ||||||
| 25<\/td>\n | 6.4 COR process: Restore the items to their required state 6.4.1 General <\/td>\n<\/tr>\n | ||||||
| 26<\/td>\n | 6.4.2 COR.1 \u2013 Classify the actual events 6.4.3 COR.2 \u2013 Diagnose the state of the items in question <\/td>\n<\/tr>\n | ||||||
| 29<\/td>\n | 6.5 ACT process: Act preventively and\/or correctively on the items to maintain 6.5.1 General <\/td>\n<\/tr>\n | ||||||
| 30<\/td>\n | 6.5.2 ACT.1 \u2013 Rank the events <\/td>\n<\/tr>\n | ||||||
| 31<\/td>\n | 6.5.3 ACT.2 \u2013 Prepare for the maintenance tasks <\/td>\n<\/tr>\n | ||||||
| 32<\/td>\n | 6.5.4 ACT.3 \u2013 Set in order the tasks <\/td>\n<\/tr>\n | ||||||
| 33<\/td>\n | 6.5.5 ACT.4 \u2013 Schedule the tasks <\/td>\n<\/tr>\n | ||||||
| 34<\/td>\n | 6.5.6 ACT.5 \u2013 Start the scheduled tasks <\/td>\n<\/tr>\n | ||||||
| 35<\/td>\n | 6.5.7 ACT.6 \u2013 Perform the maintenance tasks <\/td>\n<\/tr>\n | ||||||
| 36<\/td>\n | 6.5.8 ACT.7 \u2013 Finalise the maintenance tasks <\/td>\n<\/tr>\n | ||||||
| 38<\/td>\n | 6.6 IMP process: Improve the items <\/td>\n<\/tr>\n | ||||||
| 41<\/td>\n | 6.7 HSE process: Ensure personal health and safety to individuals and preserve environment in maintenance <\/td>\n<\/tr>\n | ||||||
| 44<\/td>\n | 6.8 BUD process: Budget maintenance of items <\/td>\n<\/tr>\n | ||||||
| 47<\/td>\n | 6.9 DOC process: Deliver the operational documentation <\/td>\n<\/tr>\n | ||||||
| 50<\/td>\n | 6.10 DTA process: Manage data <\/td>\n<\/tr>\n | ||||||
| 54<\/td>\n | 6.11 IST process: Provide the needed infrastructures <\/td>\n<\/tr>\n | ||||||
| 57<\/td>\n | 6.12 MRG process: Deliver maintenance requirements during items design and modification <\/td>\n<\/tr>\n | ||||||
| 60<\/td>\n | 6.13 OPT process: Improve the results <\/td>\n<\/tr>\n | ||||||
| 63<\/td>\n | 6.14 RES process: Provide internal human resources <\/td>\n<\/tr>\n | ||||||
| 66<\/td>\n | 6.15 SER process: Provide external maintenance services <\/td>\n<\/tr>\n | ||||||
| 69<\/td>\n | 6.16 SPP process: Deliver spare parts <\/td>\n<\/tr>\n | ||||||
| 74<\/td>\n | 6.17 TOL process: Deliver the tools, support equipment and information system <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Maintenance process and associated indicators<\/b><\/p>\n |